The size of the cloud information technology services management (ITSM) market was evaluated at USD 8.38 billion in 2023. The market is expected to grow from USD 9.50 billion in 2024 to USD 26.18 billion by 2032, exhibiting a CAGR of 13.5% between 2024-2032.
๐๐๐ฉ๐จ๐ซ๐ญ ๐๐๐จ๐ฉ๐
The report focuses mostly on the growth promoters, market share, size, trends applications in various industries, and insight into recent developments and challenges in order to present us with a through on thorough analysis of the cloud ITSM market.
๐๐ก๐๐๐ค ๐๐๐ฆ๐ฉ๐ฅ๐ ๐๐๐ฉ๐จ๐ซ๐ญ ๐๐จ๐ซ ๐๐๐ญ๐๐ฌ๐ญ ๐๐ง๐๐ฎ๐ฌ๐ญ๐ซ๐ฒ ๐๐ซ๐๐ง๐๐ฌ: https://www.polarismarketresearch.com/industry-analysis/cloud-itsm-market/request-for-sample
๐๐๐ซ๐ค๐๐ญ ๐๐๐๐ข๐ง๐ข๐ญ๐ข๐จ๐ง
The cloud ITSM reflects an industry entirely focused on providing IT service management solutions with the help of cloud computing platforms. They offer scalability and improved flexibility and are cost-effective compared to conventional on-premises solutions. It enables various firms to have an access at ITSM tools and abilities over the internet, deleting the need for on-premises framework. The ITSM solutions are organized over cloud servers, enabling its users to have access to them from any place within the connection of the internet.
๐๐๐ฃ๐จ๐ซ ๐๐จ๐ฆ๐ฉ๐๐ง๐ข๐๐ฌ ๐ข๐ง ๐๐๐ซ๐ค๐๐ญ
The cloud ITSM market is highly disorganized. Many big companies across the globe are remarkably driving forward with numerous strategic activities meant for expansion, such as acquisitions along with investments, partnerships, collaborations, and so on. Following are some of the major companies impacting the market significantly, that are:
โข 4ME
โข Aisera
โข Alemba
โข Atlassian
โข BMC Software
โข Broadcom
โข EasyVista
โข Efecte
โข Freshworks
โข GOTO
โข HaloITSM
โข Hornbill
โข IBM
โข IFS
โข InvGate
๐๐ฅ๐จ๐ฎ๐ ๐๐๐๐ ๐๐๐ซ๐ค๐๐ญ ๐๐๐ฉ๐จ๐ซ๐ญ ๐๐ข๐ ๐ก๐ฅ๐ข๐ ๐ก๐ญ๐ฌ
โข In terms of the offering, the solutions segment is anticipated to witness a higher growth rate during the forecast period. It is due to the increasing demand for automated workflows, enhanced IT service management capabilities, and integration of AI and machine learning for improved operational efficiency.
โข The public cloud segment, based on deployment mode, accounted for the largest market share in 2023 due to its scalability, cost-efficiency, and ease of deployment for businesses of all sizes.
โข Based on organization size, the small and medium enterprises segment held a larger revenue share in 2023 due to the increasing adoption of cloud-based ITSM solutions for cost-effective IT management and streamlined operations.
โข APAC is projected to register the fastest growth during the forecast period, attributable to the growing adoption of cloud solutions.
๐๐๐ค๐ ๐๐ง ๐๐ง๐ช๐ฎ๐ข๐ซ๐ฒ ๐๐๐๐จ๐ซ๐ ๐๐ฎ๐ฒ๐ข๐ง๐ : https://www.polarismarketresearch.com/industry-analysis/cloud-itsm-market/inquire-before-buying
๐๐ซ๐จ๐ฐ๐ญ๐ก ๐๐ง๐ก๐๐ง๐๐๐ซ๐ฌ
โข The eruption of the COVID-19 pandemic pushed most of the companies to adapt to work from home model. This led to various businesses requiring cloud solutions, which ultimately gave a boost to the cloud ITSM market. Nowadays, more employees prefer to opt for work from a home setup for more convenience and reduced traveling time. Companies are too agreeing to it, and thus, they are in need of more cloud solutions and ITSM services.
โข The ease of installation and a lower rate of maintenance cost is proving to be one of the main reasons for the rising demand for the adoption of cloud services and hence creating new opportunities for its market.
๐๐๐ ๐ข๐จ๐ง๐๐ฅ ๐๐ง๐๐ฅ๐ฒ๐ฌ๐ข๐ฌ
In 2023, North America completely dominated the market share of the cloud ITSM market as a result of the presence of developed and highly digitalized countries such as Canada and the USA. In the region, numerous companies are implementing these solutions into their business models, which is helping them to get data-driven insights in order to prepare strategic planning and thus improve performances. In the forecasted period, Asia Pacific is expected to be the fastest-growing region across the globe. This is because countries like India, China, Japan, and South Korea are experiencing high adoption of cloud servers in various industries.
๐๐ฑ๐ฉ๐ฅ๐จ๐ซ๐ ๐ญ๐ก๐ ๐๐จ๐ฆ๐ฉ๐ฅ๐๐ญ๐ ๐๐จ๐ฆ๐ฉ๐ซ๐๐ก๐๐ง๐ฌ๐ข๐ฏ๐ ๐๐๐ฉ๐จ๐ซ๐ญ ๐๐๐ซ๐: https://www.polarismarketresearch.com/industry-analysis/cloud-itsm-market
๐๐๐ ๐ฆ๐๐ง๐ญ๐๐ฅ ๐๐ง๐๐ฅ๐ฒ๐ฌ๐ข๐ฌ
๐๐จ๐ฅ๐๐ซ๐ข๐ฌ ๐๐๐ซ๐ค๐๐ญ ๐๐๐ฌ๐๐๐ซ๐๐ก ๐ก๐๐ฌ ๐ฌ๐๐ ๐ฆ๐๐ง๐ญ๐๐ ๐ญ๐ก๐ ๐๐ฅ๐จ๐ฎ๐ ๐๐๐๐ ๐ฆ๐๐ซ๐ค๐๐ญ ๐ซ๐๐ฉ๐จ๐ซ๐ญ ๐จ๐ง ๐ญ๐ก๐ ๐๐๐ฌ๐ข๐ฌ ๐จ๐ ๐จ๐๐๐๐ซ๐ข๐ง๐ , ๐๐๐ฉ๐ฅ๐จ๐ฒ๐ฆ๐๐ง๐ญ ๐ฆ๐จ๐๐, ๐จ๐ซ๐ ๐๐ง๐ข๐ณ๐๐ญ๐ข๐จ๐ง ๐ฌ๐ข๐ณ๐, ๐๐ง๐ ๐ฏ๐๐ซ๐ญ๐ข๐๐๐ฅ:
By Offering Outlook (Revenue โ USD Billion, 2019-2032)
โข Solutions
โข Services
By Deployment Mode Outlook (Revenue โ USD billion, 2019-2032)
โข Public Cloud
โข Private Cloud
โข Hybrid Cloud
By Organization Size Outlook (Revenue โ USD billion, 2019-2032)
โข SMEs
โข Large Enterprises
By Vertical Outlook (Revenue โ USD billion, 2019-2032)
โข BFSI
โข Education
โข Energy & Utilities
โข Government & Public Sector
โข Healthcare & Life Science
โข IT & ITeS
โข Manufacturing
โข Media & Entertainment
โข Retail & Consumer Goods
โข Telecommunications
โข Other Verticals
๐๐จ๐ซ๐ ๐๐ซ๐๐ง๐๐ข๐ง๐ ๐๐๐ฉ๐จ๐ซ๐ญ๐ฌ ๐๐ฒ ๐๐จ๐ฅ๐๐ซ๐ข๐ฌ ๐๐๐ซ๐ค๐๐ญ ๐๐๐ฌ๐๐๐ซ๐๐ก:
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